Church & Duncan: Deep Data Science and Machine Learning Consulting

Churn Analytics

Identify your dissatisfied customers. Reach out and retain their loyalty.

What is it about?

The cost of retaining an existing customer is far less than acquiring a new one. Our solution sifts through your customer data to identify which customers are most likely to switch to a competitor and why, so that you can implement a targeted and cost-effective retention campaign in a timely fashion.

Benefits

Accurately predict churn and know in advance which customers are going to churn and why. Proactively take action on this insight to prevent their leave.

Customers have many product choices these days. Retaining their loyalty is critical to preserving revenue. Predict when a customer is at a high risk of churning to retain their loyalty before it's too late.

Happy cutomers mean high revenue. Reducing churn is key to unlocking and retaining a potentially enormous revenue source for your business.

Identify where and how customers are experiencing issues with your organization's product or service, and ensure you focus on improving areas that will have the highest impact on revenues.